Address

Hinckley Farm
Radbourne
Derby
DE6 4LY
FREE PARKING

Opening Times

Tuesday - Friday 10am - 6pm
Saturday 9am - 5pm.

Balloon and Party Ideas welcome existing and new customers to our website.When you purchase from Balloon and Party Ideas the following delivery and returns policy applies.

DELIVERY

Balloon and Party Ideas will deliver any goods ordered to the delivery address supplied when submitting an order. Availability permitting, orders will be despatched for delivery within the stated time. The delivery of goods constitutes our duty of fulfilling the contract. If you are unfortunate to receive a damaged item, please contact our customer service team within 7 days. They will be happy to assist you and arrange a replacement or refund where applicable. We do advise you to check goods upon arrival. No liability can be accepted for goods caused by late deliveries or any other reason.

RETURNS, REFUNDS & EXCHANGES

Balloon and Party Ideas want you to be happy with everything you buy from us. In the event you are not completely satisfied with any* of the goods you have purchased, please notify us immediately and return them to us within 14 days for a full refund. Goods must be received in original condition and packaging with alll components intact. Ensure that you include full order details, otherwise your refund may be dealyed. Once your return or exchange has been processed, we will return any monies owed onto the original payment account.

* Please note that personalised items can only be returned if the goods are faulty.

YOUR DELIVERY OPTIONS & RETURNS POLICY

Returns Policy

Balloon and Party ideas want you to be satisfied with everything you purchase from us. If you are not completely satisfied with any of the goods you purchase, please return them within 14 days and we will refund you.

* Please Note that personalised can only be returned if the goods are faulty.